LOOP-LOC Privacy Policy

Effective Date: May 2, 2012
Last Updated: June 29, 2026]

LOOP-LOC® (“LOOP-LOC,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, retain, protect, and disclose personal information when you visit our websites, including www.looploc.com, contact us, request product or dealer information, submit a form, purchase products or parts, use our online tools, communicate with us, or otherwise interact with LOOP-LOC.

1. Scope of This Policy

This Privacy Policy applies to personal information collected through:

LOOP-LOC websites and online tools;
Contact, dealer-locator, product-information, quote, warranty, and newsletter forms;
Online ordering, shopping-cart, payment, and order-support functions;
Customer-service communications, including chat where available;
Email, telephone, mail, text-message, and other direct communications with LOOP-LOC.

This Policy does not apply to websites, applications, or services operated by independent dealers, distributors, social-media platforms, or other third parties that may link to or from our website. Those parties have their own privacy practices.

2. Notice at Collection

LOOP-LOC collects personal information only as reasonably necessary to operate our website, respond to requests, support dealers and consumers, process orders, provide customer service, protect our systems, and improve our products and services.

LOOP-LOC does not sell personal information.

LOOP-LOC does not share personal information for cross-context behavioral advertising, targeted advertising, retargeting, advertising-network profiling, or similar purposes.

The categories of information we may collect, why we collect it, how we may disclose it, and how long we retain it are described below.

3. Personal Information We Collect

Depending on how you interact with LOOP-LOC, we may collect:

Category	Examples
Identifiers and contact information	Name, company name, mailing address, email address, telephone number, dealer information, and other contact details you provide
Commercial and order information	Products of interest, products purchased, order information, shipping information, billing information, order history, warranty information, and customer-service records
Payment information	Payment card or account information submitted to complete a purchase or process a payment
Internet and device information	IP address, browser type, device type, operating system, device identifiers, cookie identifiers, browser settings, language settings, and technical log information
Website activity information	Pages viewed, links clicked, referring website, date and time of visits, form interactions, general website navigation, and related technical activity
Approximate location information	Approximate city, state, region, or country derived from an IP address; we do not intentionally collect precise geolocation through the public website
Form-submission information	Information submitted through contact forms, dealer inquiries, quote requests, warranty forms, newsletter subscriptions, and other website forms
Communications information	Emails, telephone communications, text-message communications, chat communications, and other messages you send to us
Preferences	Product interests, communication preferences, language preferences, cookie preferences, and accessibility preferences

We do not knowingly collect sensitive personal information through the public website unless you voluntarily provide it and it is reasonably necessary to process a purchase, respond to your request, or provide a service you requested.

4. How We Collect Personal Information

We collect personal information:

Directly From You

When you:

Submit a contact, dealer, quote, warranty, newsletter, or other website form;
Request product or dealer information;
Purchase products, parts, or services;
Contact customer service;
Use chat functionality;
Subscribe to communications;
Communicate with us by email, telephone, text message, or mail.

Automatically Through Your Browser or Device

When you visit our website, we may collect technical and website-activity information through server logs, cookies, browser storage, security tools, and similar technologies.

From Service Providers Acting on Our Behalf

We may receive information from service providers that support LOOP-LOC’s website, hosting, ecommerce operations, payments, forms, customer communications, security, accessibility, language tools, consent-management platform, analytics, or marketing services.

5. How We Use Personal Information

LOOP-LOC may use personal information to:

Respond to your questions, requests, and inquiries;
Help consumers locate authorized dealers;
Provide product information, customer support, warranty support, and order assistance;
Process, fulfill, ship, and support orders;
Communicate about purchases, warranties, requests, products, or services;
Operate, maintain, secure, troubleshoot, and improve our website and online tools;
Protect against fraud, spam, bot activity, security incidents, and unlawful activity;
Measure website performance and improve website content, navigation, product information, and user experience;
Maintain customer, dealer, supplier, and business relationships;
Send marketing communications where permitted by law and consistent with your preferences;
Comply with legal obligations, enforce agreements, and protect LOOP-LOC’s rights, property, and safety.

6. How We Disclose Personal Information

LOOP-LOC does not sell personal information.

LOOP-LOC does not share personal information for cross-context behavioral advertising.

We may disclose limited personal information to service providers that perform services solely on behalf of LOOP-LOC and under our direction.

Service Provider Category	Purpose	Information That May Be Processed
Marketing Agency: [Insert Legal Name]	Website support, consent-management support, analytics reporting, campaign administration, and internal reporting	Website activity, cookie choices, IP address, browser and device information, and form-submission information
Website Hosting and Platform Providers	Hosting, website maintenance, content delivery, uptime monitoring, technical support, and security	IP address, browser/device information, technical logs, website activity, and form-submission information
Ecommerce and Payment Providers	Shopping-cart operations, order processing, payment processing, billing, fraud prevention, shipping, and order support	Contact information, order information, shipping information, billing information, and payment information
Form and Email Providers	Contact forms, dealer inquiries, quote requests, warranty forms, newsletter communications, and customer support	Form-submitted information, contact information, product interest, and communications
Security and CAPTCHA Providers	Website security, spam prevention, bot detection, fraud prevention, and abuse monitoring	IP address, browser/device information, session information, and technical security information
Chat Providers	Responding to customer-service questions and requests when a visitor chooses to use chat	Name, email address, telephone number, chat content, and technical session information
Accessibility Providers	Accessibility features and visitor-selected accessibility preferences	Browser and device information needed to provide the requested accessibility function
Language-Translation Providers	Translating website content when a visitor selects another language	Requested page content, language preference, and limited technical information needed to provide the requested function
Consent-Management Provider	Recording and honoring cookie choices and privacy preferences	Consent settings, device/browser information, cookie identifiers, and preference records

We require service providers to use personal information only as necessary to provide services to LOOP-LOC. They are not permitted to sell personal information, share personal information for cross-context behavioral advertising, use personal information for their own independent marketing, or retain, use, or disclose personal information except as necessary to provide contracted services, comply with law, or protect security.

We may also disclose personal information when reasonably necessary to:

Comply with applicable law, subpoenas, court orders, or lawful government requests;
Protect the rights, safety, property, and security of LOOP-LOC, our customers, or others;
Detect, investigate, and prevent fraud, security incidents, or unlawful activity;
Support a merger, acquisition, financing, sale of assets, reorganization, or similar transaction.

7. Advertising, Social Media, and Third-Party Tracking

LOOP-LOC does not use personal information for cross-context behavioral advertising.

LOOP-LOC does not permit advertising networks, data brokers, social-media advertising platforms, or unrelated third parties to receive visitor information for their own advertising, profiling, retargeting, or cross-site tracking purposes.

LOOP-LOC does not use Google Ads, DoubleClick, LinkedIn Insight Tag, ShareThis, social-media advertising pixels, retargeting technologies, or similar tools for targeted advertising or visitor profiling.

Where LOOP-LOC uses a requested website function, such as chat, language translation, accessibility, fraud prevention, CAPTCHA, ecommerce, payment processing, or security protection, the relevant provider may process limited information only as necessary to provide that feature.

Examples include:

Analytics tools load only after a visitor provides the required consent.
Chat tools load only after Functional consent or after a visitor selects the chat function.
Translation tools load only after a visitor chooses another language.
CAPTCHA and security tools load only when a visitor begins or submits a protected form, or where necessary to protect the website.
Ecommerce and payment tools load when a visitor begins the checkout or purchasing process.
Non-essential scripts do not load merely because a visitor opens a webpage.

8. No Sale or Sharing of Personal Information

LOOP-LOC does not sell personal information.

LOOP-LOC does not share personal information for cross-context behavioral advertising as that term is defined by California law.

We do not disclose website visitors’ IP addresses, cookie identifiers, browsing activity, device identifiers, or similar online activity information to advertising networks, social-media advertising platforms, data brokers, or unrelated third parties for their own marketing, profiling, or advertising purposes.

Disclosures to service providers necessary to operate our website, process orders, provide requested services, maintain security, or support customer communications are not sales or sharing for cross-context behavioral advertising.

9. Data Retention

LOOP-LOC retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, enforce agreements, and protect our business.

Category	Retention Standard
Website security logs and technical records	Retained for the period reasonably necessary for website security, troubleshooting, fraud prevention, and system maintenance
Cookie-consent and privacy-preference records	Retained for the life of the relevant preference and for a reasonable period thereafter to demonstrate compliance
Analytics information	Retained according to the configured retention setting, then deleted, aggregated, or de-identified where appropriate
Contact forms and product inquiries	Retained until the request is addressed and for a reasonable business-record period thereafter
Marketing subscriptions and preferences	Retained until you unsubscribe or request deletion, plus a limited period to maintain suppression records
Order, transaction, warranty, and service records	Retained as necessary for fulfillment, warranty support, tax, accounting, legal, and dispute-resolution purposes
Privacy requests and verification records	Retained as necessary to document and respond to the request and comply with applicable law

We may retain aggregated or de-identified information that no longer reasonably identifies you for longer periods.

10. Your Privacy Choices

You may manage non-essential cookies and similar technologies at any time by selecting “Your Privacy Choices” in the footer of our website.

This tool allows you to:

Accept or reject non-essential cookies;
Change cookie preferences;
Withdraw prior consent;
Review the categories of cookies and technologies used on the website;
Prevent optional analytics, functional, chat, translation, or similar technologies from loading where applicable.

Rejecting non-essential cookies will not prevent you from using the core functions of our website. However, optional features may not work as intended.

11. Marketing Communications

You may opt out of promotional email communications by using the unsubscribe link included in the email.

Even after you opt out of promotional messages, LOOP-LOC may still send transactional or service-related communications, including messages regarding orders, warranties, product requests, account matters, or customer-service inquiries.

12. Text Messages

LOOP-LOC may offer optional text-message communications to dealers and customers for transactional, account-related, order-related, service-related, or time-sensitive notifications.

Text-message consent is voluntary and is not required to purchase products or services.

If you opt in to receive text messages:

Message frequency may vary;
Message and data rates may apply;
You may reply STOP at any time to opt out;
You may reply HELP for assistance;
LOOP-LOC does not sell or share mobile telephone numbers for third-party marketing or advertising purposes.

Marketing text messages, if offered, require separate consent.

13. California Privacy Rights

This section applies to California residents to the extent applicable under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

California residents may have the right to request:

Access to the categories and specific pieces of personal information LOOP-LOC has collected;
Information about the sources, purposes, and disclosures of personal information;
Correction of inaccurate personal information;
Deletion of personal information, subject to applicable exceptions;
A portable copy of certain personal information;
Information about whether personal information has been sold or shared;
Equal service and pricing when privacy rights are exercised.

LOOP-LOC does not sell personal information and does not share personal information for cross-context behavioral advertising.

How to Submit a Privacy Request

You may submit a privacy request by:

Using the online form linked as “Submit a Privacy Request”;
Emailing [privacy@looploc.com];
Calling 1-800-562-5667;
Mailing a written request to:

LOOP-LOC Privacy Team
390 Motor Parkway
Hauppauge, NY 11788

Please provide enough information for us to reasonably verify your identity and understand your request. We may request limited additional information where necessary to verify your identity and protect your information.

Authorized agents may submit requests on behalf of California residents. We may request proof of the agent’s authority and may verify the consumer’s identity directly, as permitted by law.

We will not discriminate against you for exercising applicable privacy rights.

14. Global Privacy Control

LOOP-LOC recognizes Global Privacy Control signals where required by applicable law.

If we receive a valid Global Privacy Control signal, we will treat it as a request to opt out of any sale or sharing of personal information for cross-context behavioral advertising.

Because LOOP-LOC does not sell or share personal information for cross-context behavioral advertising, a Global Privacy Control signal does not materially change our current advertising practices. It does not replace your ability to manage optional cookies through Your Privacy Choices.

15. Security

LOOP-LOC uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, loss, alteration, or disclosure.

No website, transmission, or storage system is completely secure. Please use care when submitting information online and avoid sending sensitive information through unprotected email.

16. Children’s Privacy

LOOP-LOC’s website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to LOOP-LOC without appropriate consent, please contact us at [privacy@looploc.com].

17. Third-Party Links

Our website may contain links to third-party websites. LOOP-LOC is not responsible for the privacy practices, content, or security of third-party websites. We encourage visitors to review the privacy policy of every website they visit.

18. Changes to This Privacy Policy

LOOP-LOC may update this Privacy Policy from time to time.

When changes are made, we will revise the “Last Updated” date above. For material changes, we will provide additional notice where required by law.

19. Contact Us

For questions about this Privacy Policy or LOOP-LOC’s privacy practices, contact:

LOOP-LOC Privacy Team
390 Motor Parkway
Hauppauge, NY 11788

Email: [privacy@looploc.com]
Telephone: 1-800-562-5667

LOOP-LOC Cookie and Tracking Notice

Effective Date: May 2, 2012
Last Updated: June 29, 2026

This Cookie and Tracking Notice explains how LOOP-LOC uses cookies and similar technologies on its websites.

1. What Are Cookies?

Cookies are small text files placed on your browser or device when you visit a website. Cookies can help websites remember preferences, maintain security, process forms, support shopping-cart functionality, and understand how visitors use a website.

LOOP-LOC may also use similar technologies, including browser storage, tags, pixels, server logs, and consent-preference tools. For purposes of this Notice, we refer to these collectively as “cookies.”

2. Our Consent Approach

LOOP-LOC uses a consent-based approach to non-essential cookies.

When you first visit the website, you will have the opportunity to select:

Accept All
Reject All
Manage Preferences

Unless you affirmatively opt in, non-essential analytics, functional, advertising, social-media, chat, translation, and similar tracking technologies will not load.

Strictly necessary cookies may load without consent because they are needed to operate, protect, secure, or maintain the website, process a request you make, or remember your privacy preferences.

3. Cookie Categories

Category	Purpose	Consent Required?
Strictly Necessary	Core website operation, security, fraud prevention, form processing, shopping-cart functions, load balancing, and privacy-preference storage	No
Functional	Optional website features, language selection, chat, accessibility preferences, and user-experience settings	Yes, where required
Analytics	Website traffic measurement, page performance, navigation analysis, and website improvement	Yes
Advertising	Cross-site advertising, retargeting, advertising audiences, and behavioral advertising	Not used
Social Media	Social-media advertising, social-media pixels, embedded social tracking, and social-media profiling	Not used

4. Information Collected Through Cookies

Depending on the category selected, cookies may collect:

IP address;
Browser type and browser version;
Device type and device identifiers;
Cookie identifiers;
Operating system and language settings;
Pages viewed, links clicked, and time spent on pages;
Referring website or source;
Approximate geographic location derived from IP address;
Date, time, and technical details relating to a website session;
Cookie-consent and privacy-preference selections.

5. How We Use Cookies

LOOP-LOC uses strictly necessary cookies to:

Keep the website secure and functioning properly;
Remember cookie and privacy choices;
Support forms, cart functions, and requested website services;
Prevent fraud, spam, bot activity, and security incidents.

Where a visitor opts in, LOOP-LOC may use analytics cookies to:

Measure website performance;
Understand how visitors navigate the website;
Identify pages or functions that may need improvement;
Prepare internal reports regarding website traffic and visitor interests;
Improve website content, product information, and usability.

6. Technologies We Do Not Use for Advertising

LOOP-LOC does not use cookies or similar technologies for:

Cross-context behavioral advertising;
Retargeting;
Advertising-network profiling;
Social-media advertising pixels;
Data-broker activity;
Sale or sharing of personal information.

LOOP-LOC does not use Google Ads, DoubleClick, LinkedIn Insight Tag, ShareThis, or similar advertising and social-media tracking tools for visitor profiling, retargeting, or targeted advertising.

7. Requested Features

Certain features may require a service provider to process limited technical information only after you request or begin using that feature.

Requested Feature	When It May Load
Chat	After you select the chat feature or provide Functional consent
Language translation	After you choose a language option
Accessibility preferences	After you activate the accessibility feature or choose related preferences
CAPTCHA or anti-bot protection	When you begin or submit a protected form, or when needed for website security
Ecommerce and payment processing	When you begin the shopping-cart or checkout process
Analytics	Only after you provide Analytics consent

8. Managing Your Preferences

You may change your choices at any time by selecting “Your Privacy Choices” in the footer of the website.

You may also use browser settings to block or delete cookies. Blocking strictly necessary cookies may affect website features, forms, shopping-cart functions, or other requested services.

9. Global Privacy Control

LOOP-LOC recognizes Global Privacy Control signals where required by law.

Because LOOP-LOC does not sell or share personal information for cross-context behavioral advertising, a Global Privacy Control signal does not change our current advertising practices. LOOP-LOC will nevertheless continue to respect the signal by ensuring that sale/sharing-related tracking remains disabled.

10. Cookie Schedule

A current list of the cookies and similar technologies in use—including provider, purpose, category, and duration—will be maintained in the Your Privacy Choices preference center.

LOOP-LOC Notice at Collection

This short notice should appear beside every public form, newsletter signup, account-registration feature, warranty submission, quote request, and checkout page.

Privacy Notice at Collection
LOOP-LOC collects the information you provide, such as your name, contact information, product or dealer request details, order information, and any message you submit. We also collect limited technical information, such as IP address, browser/device information, cookie identifiers, website activity, and approximate location.

We use this information to respond to your request, provide products and services, process orders, support warranties, maintain website security, improve our website, and communicate with you where permitted.

LOOP-LOC does not sell personal information or share personal information for cross-context behavioral advertising. We retain information only as long as reasonably necessary for the purposes described in our Privacy Policy.

Please review our Privacy Policy and Cookie and Tracking Notice. You may manage optional cookies through Your Privacy Choices.